University of Applied Sciences St. Pölten Process Modelling Exercises : Process elements –checklist –flowchart (Business Process Model and Notation, BPMN) Process Modeling Exercises Process elements (input – output, process steps, trigger – final state, monitoring & measuring) process description, process checklist, process flowchart Business Process Model and Notation (BPMN) BPMN examples: technical sales processes process “offer preparation”, process “contract negotiation”, process “returns handling” en TEXT learning object Lernobjekt Oggetto didattico Drill and Practice Übung Esercitazione Text learning object Drill and Practice Text Lernobjekt Übung Testo Oggetto didattico Esercitazione Quality management ÖFOS 2012 -- SOCIAL SCIENCES (5) -- Economics (502) -- Economics (5020) -- Quality management (502032) Quality Management OER Educational Resource Open Educational Resource Business Process Model and Notation BPMN Process Modeling Qualitätsmanagement ÖFOS 2012 -- SOZIALWISSENSCHAFTEN (5) -- Wirtschaftswissenschaften (502) -- Wirtschaftswissenschaften (5020) -- Qualitätsmanagement (502032) Marlies Titak Qualitätsmanagement Quality management